Found Extra Charges on your Cellphone bill? This might be to blame


Motorola L71 (China Mobile customised model)

Motorola L71 (China Mobile customised model) (Photo credit: Wikipedia)

To recap, cramming is the unsavory act of tacking an unrequested service fee to a phone bill. It’s been a land-line scheme for years and now appears to be full-on scourge in the mobile phone world. Customers find themselves enrolled, without their consent, in a short-message service, or SMS, which delivers texts on celebrity gossip, dating and other kinds of invaluable information. The monthly fees — often in the $9 range — as well as the service come from third-party providers, which is a generic term for what are, in many instances, very shadowy companies that behave very badly.

In our last episode, a woman discovered that a Georgia-based company called Wise Media had crammed a $9.99 charge to her cellphone bill in recent months. Her carrier, AT&T, promptly refunded the charges, which turns out to be standard operating procedure, and may go a long way toward explaining why the outrage about cellphone cramming has not yet exploded like cartoon dynamite.

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About smartspending5

I am business-minded college student who has a heart for helping others attain emotional independence and psychological stability. My background lies in Broadcasting, network marketing, and Human Services. I believe that crises and extreme stress is necessary for one to grow and figure out what matters in life (Tony Robbins). This keeps me going when frustrations arise in my business. View all posts by smartspending5

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